The Importance of People to S&OP: Podcast with Roddy Martin and Nari Viswanathan

During last week’s webinar, “Are you ready for the Sea Change in Supply Chain Strategy” we received too many questions from our attendees to answer them all during the live session. So our hosts Roddy Martin and Nari Viswanathan agreed to continue the discussion with me after the live session for our first podcast, which you can listen to or download from the player at the bottom of this post.

 

Around our office, the S&OP pros constantly stress the importance of integrating the right people, process, and technology to be successful. Roddy and Nari offer their perspective on the “People” portion of that strategy in this podcast, answering questions on: Continue reading

The Titanic and S&OP: Are We Condemned to Repeat History?

Glen Margolis
“Those who cannot remember the past are condemned to repeat it,”
George Santayana
, 1905

This coming Sunday marks the 100th anniversary of the sinking of the RMS Titanic and a recent New York Times Op-Ed piece from Roger Cohen articulates how the ship’s captain Edward Smith and his elite passengers peacefully cruised the Atlantic in total luxury—completely oblivious to their coming fate. It turned out that the upper class passengers of the Titantic were not only unaware of their immediate destiny but also completely in the dark about the dawning of a new era – a period of profound darkness that spanned the Bolshevik revolution, WWI, the Great Depression and WWII.

HMS TitanicIn Cohen’s piece, he compares that era to today and asks if history is repeating itself once again. Were we happily floating through the post-Cold War “Peace Dividend”, a never-ending housing boom and the enormous growth in luxury goods before 9/11 suddenly struck? And then the Iraq and Afghan wars. And then the Financial Crisis. And what next? Maybe global climate change? Perhaps peace and prosperity?

So what does this have to do with sales and operations planning (S&OP)? Just replace the word “ship” with “supply chain” in the following quote:

“I cannot imagine any condition which would cause this ship to founder. I cannot conceive of any vital disaster happening to this vessel. Modern ship building has gone beyond that.” Captain Edward Smith, RMS Titantic, 1912

Many companies found themselves in this very situation earlier this decade and when their ship started sinking, they found that they have no choice but to change. To paraphrase a Steelwedge customer and senior executive at one of the world’s largest manufacturers of industrial equipment:

“The world is becoming a very unpredictable place. We needed to be able to react very quickly and respond to unexpected events. We must be prepared for demand changes like the Financial crisis, or the supply constraints that occurred when suppliers in Japan were devastated by the Tsunami and earthquake and when a plant in Southeast Asia was disrupted by flooding.”

While history teaches us a seemingly obvious lesson – that the future is not predictable, it also teaches us that those who are agile will adapt and thrive. Are you prepared for the unexpected?

 

Sales & Operations Q&A with Tom Wallace

[Ed. Note: As part of an occasional series, we invite industry experts and webinar hosts to discuss questions from our readers. You can search for these using the Agility Webinar Q&A tag. In this post, recent webinar host Tom Wallace provides his perspective. And stay tuned for additional questions from this webinar next week.]

Q: You mentioned Procter & Gamble (P&G) in the webinar. Is their success in S&OP based on the large scale of the company?  Is a small company with less resources capable of such success?

A: P&G’S success with S&OP is not due to the company’s large size; it’s in spite of it. The larger the organization, the greater the challenge. Of course, larger corporations do have more resources, and the challenge is to use them well.

I’ve seen very successful S&OP users as small as $30 million per year. 

S&OPQ: How do you reconcile strategy and tactical / execution in sales and operations planning (S&OP)? Too often there is an executive S&OP champion but no feed on input or linkage to execution on output?

A: To be successful, Executive S&OP must be tightly linked to the detailed planning processes: primarily the master schedule. That it turn drives requirements to MRP and kanban.

In companies using Lean Manufacturing, the output from S&OP enters directly into the calculations for Takt Time, EPEI, etc.

Q: Have companies been trying to embed inventory optimization (finished goods and components) in the S&OP process?

A: Yes, they certainly have. Your can learn about one such company—BASF—by viewing the webinar I did for Steelwedge in November of last year. 

If you attended this webinar but we didn’t get to your question here, let us know in the comments.

How often should we review/revise our strategic plan nowadays?

[Ed. Note: As part of an occasional series, we invite industry experts and webinar hosts to discuss questions from our readers. You can search for these using the  Agility Webinar Q&A tag. In this post, recent webinar hosts Chris Turner and Ed Lewis provide their thoughts]

Chris Turner on revising your strategic plan
I think it is important to consider not only the frequency of strategic planning, but also the approach to development, deployment and delivery of that strategy.

A  volatile, uncertain, complex and ambiguous (VUCA) environment renders predictions obsolete sooner, unexpectedly challenges long-held and implicit assumptions, and generally shortens strategy lifecycles. The external world does not change neatly in-line with our arbitrary calendars and the separation between ‘strategy development’ and ‘strategy execution’ has always created an unhealthy disconnect. Continue reading

Integrated Business Planning: The Final Frontier for Sales and Operations Planning

We welcome Noha Tohamy of AMR Reaserch on August 26 for our next Best Practice Leardership Forum Web Seminar.  Hope you can join us as Noha summarizes the results of the resent study where Steelwedge has been identified as the Pure Play S&OP vendor.  For more information and to register simply click the link below.

http://www.steelwedge.com/news/index.php?z=events