Sales and Operations Planning (S&OP) in a world of Cloud Computing

cloud1Last year, 100% of Steelwedge Sales and Operations Planning (S&OP) solutions were delivered on a “SaaS” (Software-as-a-Service or OnDemand) basis – in other words, they were delivered “in the cloud.”   Our partners and prospects frequently ask us why?   The simple response is that it is what our customers asked.   However, the broader question is why is this happening?   The strategic answer is that the nature of  computing is going through a sea change  and that change is being accelerated by the current economic crisis.

But first, what is cloud computing?  It is a world where applications and data are hosted in a “cloud” consisting of thousands of computers are linked together and a ccessible via the Internet.  With cloud computing,  all activities are performed via th internet rather than being based on your desktop or inside a corporate network.

How does cloud computing change the way people work?  For one,  people are no  longer tied to their office or to a single computer.  Work can be taken anywhere and team members can easily collaborate on plans and forecasts.

Why?  Cloud computing offers a revenue and service model that enables companies to survive today’s challenging times – on one hand the huge upfront capital costs associated with the kind of traditional enterprise computing solutions offered by SAP and  Oracle are eliminated.  On the other, the need for costly, large dedicated IT organizationns with specialized knowledged are also eliminated.

Further,  cloud solutions lend themselves to easy collaboration with partners and customers outside of corporate firewalls and ensure that software upgrades and updates are seamlessly applied with minimal disruption.  In short,  cloud computing offers customers a compelling, accessible, flexible, pay-as-you-go, and extremely cost-effective solution for automating cumbersome, manual excel-based integrated business planning and sales and operations planning processes.

Why Oracle and SAP users need Steelwedge

Oracle and SAP have try to offer S&OP solutions on an on-again off-again basis for many years.   Oracle first tried to build, then acquired solutions in an attempt to solve this mission-critical business problem.   However, they have still not been successful which is why Oracle customers continue to invest in Steelwedge.  Why?  For one, S&OP is a challenging problem that requires the kind of technical and business sophistication that is just not the forte’ of end-to-end suite mega-vendors.  It’s not just software.  Moreoever, it is inevitable that S&OP requires cross-integration with a variety of external legacy and packaged applications – never a forte’ of ERP vendors.

While the same challenges apply to SAP, SAP’s initial effort to solve this problem failed because of an overly technical focus, lack of a big picture view of the world, and the adoption of a clunky, overly complex solution that proved to expensive to use and presumed heavy investment in background infrastructure.

So where are we today?  The need to bridge sales and operations is larger than ever, the number of initiatives is growing rapidly, and yet one can easily name the number of vendors in one hand.

The road ahead will most certainly need to be on the kind of SOA-based, open, flexible, and highly configurable MDA (model driven architecture that is the basis for Steelwedge.