What used to be an annual spreadsheet event is no longer an option for global businesses that have to navigate and course correct for the daily onslaught of economic, political and environmental events that could derail the best laid plans.

Supply chain complexity is multiplying as businesses become more global and interconnected. To remain competitive, organizations are changing how they source , sell and develop products. The rate of product obsolescence in consumer electronics market alone puts business agility to the test. Add to that the disruption and risk that is part of the volatile global marketplace, and business leaders recognize that the “new normal” is likely nothing like last year…or even last month. Agility is imperative; and it is keeping business leaders up at night.

Next week, On December 7th, I look forward to leading a discussion at the Supply Chain and Logistics Summit in Dallas in a workshop I will be presenting there: “S&OP: Enabling Agility and Flexibility in a Global Organization.” Sales and Operations Planning is the ammunition companies require today to combat complexity, respond to market events faster and manage risks. In this session, we will look at how companies need to create an S&OP plan, ensure that it is executed well so that the desired business performance is obtained to gain profits. In other words, S&OP is not only about the strategy but also about how the strategy can be executed.

I hope to see you in Dallas at my session or at the Steelwedge booth ,#9, to understand how you are addressing business agility in your organization. But even if you can’t be in Dallas, we’d like to hear from you on what agility issues keep you up at night.

It was important to find an equity partner that could help us beyond simply providing capital.  Jason Payne and his Mainsail team have a strong track record helping “boot strapped” companies evolve into world-class companies.  They have a wealth of operational expertise working with next generation software providers and bring to bear an extensive network of technology professionals.

This investment will help us to facilitate global sales growth and ensure seamless support to our current portfolio of global customers. Our customers will have access to the leading edge technology, including an enhanced IBP platform. I’m especially pleased that Mainsail’s strategic vision complements our long-time goal of building best-in-class solutions that exceed the expectations of our customers.

Read the press release here: http://www.steelwedge.com/news/details.php?relid=109

At Steelwedge, we agree that IBP developments are fast becoming imperatives and that S&OP must not be viewed as a mere supply chain activity but as a strategic management process that considers all elements of the business across a 24-month planning horizon. In fact, by its current definition, many of our S&OP customers are enjoying the full benefits of best-in-class IBP with the help of our technology. Although we see IBP as a logical next step for many companies practicing S&OP, we remain focused on helping our clients design, automate and support processes that are the “right fit” for their business. Adherence to best practices and industry norms is important, but we recognize that some companies can meet their goals with entry-level S&OP while others operating in highly complex and competitive markets may require much more.

Despite the occasional confusion, we see the enthusiasm of business practitioners, consultants and technology providers as a hopeful indicator for long-term prospects of S&OP/IBP. Avoid the war and get on board with S&OP, IBP or whatever you want to call it!

10.  Key Performance Medics:  Specially trained analysts who come to the rescue to turn around poor performance indicators

9.   Strategery:  a plan, approach, line of attack (very similar to strategy)

8.   Regression Forecasting:  Reverting to an earlier, more accurate forecast to give the impression of better forecasting

7.   Imperial Forecasting:  The ultimate Top Down forecast, dictated by the ruler of the kingdom

6.   Reactive demand shaping:  coming up with a marketing promotion during the month in which additional sales are needed rather than planning ahead as part of an overall strategy (or Strategery)

5.   Tough Luck Capacity Planning:  Similar to Rough Cut Capacity Planning; however, with Tough Luck, capacity is fixed so the supply plan drives the demand plan

4.   New Product Insanity:  The attempt to forecast new product launch dates

3.   Higher Keys:  Rooted in the data structure concept of hierarchies, this mutation is the idea that key groups are formed through aggregation

2.   Moving Adage Forecast:  A twist on moving average, continually changing forecast caused by management mood swings

And the number 1 term…

1.    Disaggravation:  The Steelwedge disaggregation functionality which enables users to enter forecasts at higher levels of aggregation, reducing the number entries and thus, reducing user aggravation.

Along these lines, some of our folks have posted thought-provoking discussions with Lora Cecere, a partner with Altimeter Group, and Blake Johnson, a Stanford University professor, on our website. These are short videos in a series – you only have to listen to what you need to know right now. You can always come back for other topics. Yes, we’re going to ask you to register once, but after that it’s a free ride.  In the series’ first installment, Lora Cecere discusses the business challenges that are driving S&OP adoption. You’ll learn why Lora has concluded that companies with strong S&OP processes and tools are flourishing in today’s economy, and in fact, are able to sense changes in demand five times faster than their competitors. Lora is a partner with Altimeter Group and is known as a supply chain visionary who understands technology. She brings seven years of industry analyst expertise coupled with two decades of manufacturing, marketing and software expertise. She knows her stuff!

In the series’ second installment, Blake Johnson, Ph.D. explains how leading companies are incorporating demand and supply uncertainty into their S&OP process to overcome the challenge of demand volatility. You’ll learn why Blake encourages leading companies to forecast a range of potential demand so that managers can confidently evaluate trade-offs to achieve the optimal level of supply chain flexibility. A consulting professor at Stanford University, Blake is an internationally recognized expert in the field of supply chain risk and flexibility.

These are the first videos in our S&OP Master Class series. We hope you’ll find them helpful and informative. We’re doing our best to get information out there, but if there’s something specific that you need, let us know and we’ll see what we can do!

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Functional groups have unique goals and performance indicators. Sales may be driven to achieve high revenue targets while the Operations group may focus on minimizing labor costs and inventory levels. Finance seeks to manage cash flow, minimize costs and maximize profit. Units of measure may differ from one functional group to the next. Some plan in units, others in dollars. Forecast horizons can vary from current quarter to planning horizon to fiscal multiple year projections.

The key point here is NOT that all groups and individuals should share the same focus and effort. To the contrary, best practice enterprises heavily leverage the unique talents of their employees. Sales sells and Operations drives the supply chain. That said, it is critical that the enterprise has a single, consensus plan that is feasible and all parties agree to execute against that plan. Companies that fail to achieve one agreed plan, are prone to falling well short of optimal inventory levels, customer service targets, availability of desired inventory and company financial goals. A less tangible, but very important by-product of a missing consensus plan is a culture that pits individuals and groups against one another rather than acting as a cohesive team.

From my work at Steelwedge with several clients, it’s been very pleasing to see how the Steelwedge tool promotes cross-functional interaction. Users exchange quantitative and qualitative inputs in an environment that pulls together information in a way that had not previously been available. Beyond data visibility, users are gathering field input, validating assumptions and driving an enterprise plan rather than multiple, isolated departmental plans.

At the end of the day, solutions depend on people, process and technology. If the process and the technology facilitate collaboration, the people become more productive…and happier, too!