As Research Director at AMR Research, Inc., Noha Tohamy is responsible for the research and analysis of market trends and technologies in supply chain risk management, strategic network design, inventory management and optimization, demand planning and collaborative forecasting, and price management and optimization.
Noha’s experience in supply chain management includes time as an independent supply chain consultant, helping various vendors and user companies with messaging, competitive landscape analysis, and technology selection decisions. Noha has served as a principal analyst at Forrester Research where her coverage areas included global supply chain management, trade management, collaborative demand planning and price optimization. Noha has also held various senior management and technical positions at supply chain technology vendors including Sycra Systems, ProfitLogic, Logistics.com and The Sabre Group.
Currently an adjunct professor at Emmanuel College , where she teaches operations and supply chain management. She is a frequent lecturer on global supply chain management topics at MIT’s Sloan School of Management and Georgia Tech’s Supply Chain and Logistics Institute.
Noha graduated from Emory University with a BS in mathematics and from Georgia Institute of Technology with a MS in operations research with a focus on optimization.
Tuesday August 26, 2008
10AM Pacific, 12Noon Central, 1PM Eastern
Dr. David L. Anderson,
Managing Director of Supply Chain Ventures
We look forward to hearing Dr. Anderson’s views on five ways to enhance S&OP.
Dr. Anderson is Managing Director of Supply Chain Ventures, a venture capital fund specializing in investments designed to integrate sales, marketing and supply chain operation.
Most recently, he was interim CEO at Optiant, a software company specializing in multi-echelon inventory management. He is a retired managing partner of Accenture’s Supply Chain consulting, a $20 billion global technology, consulting and outsourcing company.
At Accenture, he was instrumental in building the company’s $2 billion supply chain management practice in North America, Asia and Europe . Over the past thirty years, he has helped numerous global corporations transform their supply chain into world-class organizations. He was also global lead of all Accenture alliances with supply chain software companies including i2, Manugistics, Ariba and CommerceOne.
Dr. Anderson received his Doctor of Philosophy Degree in Econometrics and Optimization from Boston College and his Bachelor of Arts Degree in Economics from the University of Connecticut.
Tuesday July 8, 2008
10AM Pacific, 12Noon Central, 1PM Eastern
Roadmap to Mastering S&OP: A Preview of “One-Click Planning”
Chris Givens, VP Business Development, Steelwedge and EJ Tavella, VP Solutions, Steelwedge
Steelwedge Software is hosting its First Annual Solutions Summit for Customers and Partners to preview its Product Roadmap and upcoming release featuring “One-Click Planning”.
While this event was originally planned for customers and partners, Steelwedge has decided to open up the Solutions Summit to the public. A separate and exclusive customer and partner only session will be held immediately following the main session for feedback and Q&A with a Steelwedge Executive Panel.
Topics to be covered during the Summit include:
Why AMR considers Steelwedge the “Dominant Pure Play S&OP Vendor”
Overall Product Strategy and Roadmap Highlights
Preview of Upcoming Release Featuring “One-Click Planning”
Bob Boehm leads the supply chain practice for the high tech industry for the NORPAC region for Deloitte Consulting. Bob has over 25 years experience in manufacturing, supply chain, and procurement. Bob assists clients with supply chain strategy and execution in areas of operations strategy, planning, order fulfillment, sourcing, and procurement. Projects include operations restructuring for a high-tech manufacturer, cost reduction of $150 million for a wireless carrier, major improvement in forecasting and sales & operations planning for a semiconductor equipment company.
John La Bouff,
Senior Manager- Strategy & Operations, Deloitte Consulting
John has over 30 years experience in both PLM and supply chain transformations. He is an acknowledged thought leader in technology and electronics manufacturing, planning, and product data management. He is experienced in strategy implementation and change leadership.
Professor Blake Johnson, Consulting Assistant Professor, Management Science and Engineering, Stanford University
Biography
Professor Johnson studies the quantification and management of risk and flexibility for industrial companies. His work is based on modifying and extending methods from financial engineering for use in the supply chain context, primarily through the design of contracts, performance metrics and operating policies that enable uncertainty to be quantified and managed.
Degrees
B.S Stanford University , Industrial Engineering ‘85
M.S. Stanford University , Engineering Economics Systems ‘86
CSFB New York ’86 – ‘89
PH.D. Stanford University – Engineering Economic Systems – ‘94
Dr. Theodore P. Stank, Head, Department of Marketing & Logistics UTK
Dr. Stank is the John H. Dove Professor of Logistics and Head of the Department of Marketing and Logistics at the University of Tennessee at Knoxville. Prior to arriving at UT, he served as Associate Professor in the Department of Marketing and Supply Chain Management at Michigan State University, joining the MSU faculty as an Assistant Professor in 1997. He was also an Assistant Professor on the faculty at Iowa State University (1995-1997) and at the University of Texas at El Paso (1994-1995). He holds a Ph.D. in Marketing and Distribution from The University of Georgia, an M.A. in Business Administration from Webster University, and a B.S. from the United States Naval Academy.
Dr. Stank’s business background includes sales and marketing experience as an employee of Abbott Laboratories Diagnostic Division. He has performed consulting and executive education services for over 40 manufacturing and logistics firms, including Dell, EDS, Kellogg’s, IBM, Norfolk Southern, Pepsi, Siemens, Sony, Textron, Wal*Mart and Whirlpool. He is an active member of the Council of Supply Chain Management Professionals and the Institute of Supply Management.
Dr. Stank’s research focuses on the strategic implications and performance benefits associated with logistics and supply chain management best practices. He is author of over 60 articles in academic and professional journals including Journal of Business Logistics,Journal of Operations Management,Management Science, and Supply Chain Management Review. He is also co-author of the book 21 st Century Logistics: Making Supply Chain Integration a Reality, published by the Council of Logistics Management and co-editor of Handbook of Global Supply Chain Management, published by Sage publications.
Tom's 3rd Edition of Sale & Operation Planning:
The How-To Handbook, will be published early this year. Register and attend this event for a chance to receive a copy hot off the press! A drawing will be held at the end of the event for 10 lucky registered attendees to receive a copy, compliments of Tom Wallace and T.F. Wallace & Company.
Tom Wallace is a writer and educator specializing in Sales & Operations Planning. He is a distinguished fellow of the Ohio State University ’s Center for Operational Excellence, and currently writes and speaks in conjunction with the Institute of Business Forecasting.
Tom has taught extensively in North America and abroad: Australia, Belgium, China, France, Great Britain, and New Zealand and has written twelve book, including...
Sales & Operations Planning: the Executive’s Guide
Sales & Operations Planning: the How-To Handbook,
the third edition of which will be published in early 2008.
Steelwedge Best Practice Leadership Forum in association with APICS Golden Gate
and APICS Long Island Chapter Presents a Panel Discussion featuring the following Panelists:
Dave Garwood, President and Founder of R.D. Garwood, Inc
Dave Garwood is one of the foremost innovators in the quest for manufacturing and operations excellence. As the author of Shifting Paradigms: Reshaping the Future of Industry, A Jumpstart to World Class Performance, SOP Starter Kit, and Bills Material for a Lean Enterprise, Mr. Garwood has helped reshape the future of industry. Mr. Garwood is one of only three people to be honored with the prestigious Lifetime Achievement Award by APICS The Association for Operations Management. Mr. Garwood has appeared in several television specials, including The Quality Revolution (with Tom Peters); Hidden Assets: Empowering America's Workers; and The Internal Customer. Dave has served on the Board of Directors at Intermec Corporation, Mace Security International, Telxon, and TII Network Technologies.
Dr. Richard L. Dawe, Operations and Supply Chain Management Program
- The Ageno School of Business Golden Gate University – San Francisco, CA.
Dr. Dawe has extensive management experience in all areas of global supply chain operations including order processing, purchasing, logistics, production planning, industrial engineering, inventory management, project management, and after sales support with the government, consumer products manufacturers, chemical manufacturers, logistics service providers, and food distributors. Companies he has worked with included Intel, HP, Samsung, Packard-Bell, Del Monte, Colgate, Southern Pacific, National Semiconductor, Lucent Technologies, Veba Electronics, US Borax and Cisco Systems consulting on many large, international supply chain reengineering and performance improvement projects. Richard is past president of the San Francisco Roundtable and now Education co-chair of the Global Virtual Roundtables. With the Society for Operations Excellence (APICS), he is the education and programs chair and instructor for the Golden Gate Chapter.
Michael D. Ford, CFPIM, CSCP, CQA, CRE, EI, QI, Principal of TQM Works Consulting
Mr. Ford provides innovative solutions based on over 20 years of experience in retail, distribution, manufacturing, and consulting. His work experience includes software implementation, business planning, inventory control, distribution planning and corporate training. He has presented at over 130 industry events to local, regional and international audiences throughout the U.S. and Canada. Mr. Ford is a strong advocate of “lifelong learning for lifetime success”. He is a graduate of Suny-Buffalo, earning a B.S. in Industrial Engineering. He has earned the APICS’ Certified Supply Chain Professional and Certified Fellow in Production & Inventory Management as well as the ASQ’s Certified Reliability Engineer and Certified Quality Auditor.
We look forward to hearing their views on S&OP Best Practices based on their hands-on experience in the field.
Tuesday, December 11, 2007
10AM Pacific, 12noon Central, 1PM Eastern
Mr. Couture will share lessons learned from his experience deploying S&OP processes & technology.
Mr. Couture is a senior technology and operations executive with over 20 years in global manufacturing and professional service industries. His experience includes IT startups, IT department and project turnarounds, participation in Merger & Acquisition deals and member of the technology due diligence team. Mr. Couture’s operations leadership experience includes establishing and driving strategic partnerships and joint ventures with industry leaders that prompt new go-to-market and technology strategies, managing cross functional teams of 10 to 300, and turning around troubled teams, projects, client relationships, and departments. Mr. Couture is a past winner of the Information Week 500 award given to visionaries in the Information Management Industry.
Bluewolf is the world’s fastest growing provider of On Demand Solutions.
Tuesday, November 27, 2007
10AM Pacific, 12noon Central, 1PM Eastern
Steelwedge Best Practice Leadership Forum in association with APICS Golden Gate Chapter People of Excellence Academy Presents:
Dave Garwood, President and Founder of R.D. Garwood, Inc.
Dave Garwood is one of the foremost innovators in the quest for manufacturing and operations excellence. As the author of Shifting Paradigms: Reshaping the Future of Industry, A Jumpstart to World Class Performance, SOP Starter Kit, and Bills Material for a Lean Enterprise, Mr. Garwood has helped reshape the future of industry. Mr. Garwood is one of only three people to be honored with the prestigious Lifetime Achievement Award by APICS The Association for Operations Management. Mr. Garwood has appeared in several television specials, including The Quality Revolution (with Tom Peters); Hidden Assets: Empowering America's Workers; and The Internal Customer. Dave has served on the Board of Directors at Intermec Corporation, Mace Security International, Telxon, and TII Network Technologies.
Tuesday, October 30, 2007
10AM Pacific, 12noon Central, 1PM Eastern
Ruben Andreu, Corporate Demand Manager, Monster Cable Products will discuss Monster’s recent success in developing a technology-enabled S&OP planning process and share why Monster adopted S&OP.
Ruben’s responsibilities include demand planning and inventory management, Sales and Operations Planning, and CPFR (collaborative planning, forecasting, and replenishment) programs with Monster Cable’s retail customers. Prior to joining Monster Cable, Ruben managed materials and planning operations for the Southwest Manufacturing operations of BOSE Corporation. He also held management positions in Planning and Purchasing working at Leviton’s manufacturing operation. Ruben holds a Bachelors degree in industrial Engineering from Chihuahua Tec in Mexico and he is also certified APICS-CPIM and ISM-CPM.
Tuesday, September 25, 2007
10AM Pacific, 12noon Central, 1PM Eastern
Webcast: New Approaches to Sales Forecasting
Steelwedge Best Practice Leadership Forum Presents:
New Approaches to Sales Forecasting with Distinguished Professor UTK Dr. John T. Mentzer.
Dr. John T. (Tom) Mentzer is the Harry J. and Vivienne R. Bruce Chair of Excellence in Business in the Department of Marketing, Logistics and Transportation at the University of Tennessee. He has written more than 170 papers and articles and has co- authored five books. Dr. Mentzer was recognized as one of the five most prolific authors in the Journal of the Academy of Marketing Science, and as the most prolific author in the Journal of Business Logistics. He was awarded the Academy of Marketing Science Outstanding Marketing Teacher Award in 2001.
Sales & Operations Planning is a process that allows to develop and test numerous business strategies – based on target figures in Sales, Marketing, Production and Purchasing.
At the end of the day all decisions will be subordinate to a fine-tuning of the overall sales and production planning in order to adjust the inventory and order levels to a given situation.
ICON's S&OP webcast is aimed particularly at manufacturing organization employees who work in Management, Sales, (Production) Planning, Purchasing or Finance.
The following topics will be discussed in the webcast:
S&OP points of departure
Basics: processes, areas of responsibility, and IT support
Ron Ireland, Principal Oliver Wight, is a globally-recognized visionary to many of today's value chain best practices organizations.
He has 25 years of business process and technology experience with leading companies with primary focus in Demand and Supply Chain processes. Ten years experience specific to the area of strategic consulting at the executive level.
A drawing for 10 "Supply Chain Collaboration" books will be held at the end of the web seminar - compliments of Oliver Wight.
You must have registered and be present to win.
Webcast: Sales Opportunity Pipeline: The Missing Link in S&OP? Matt Merritt, General Manager and Founder of MCG International LLC and
EJ Tavella, Steelwedge VP Solutions will share their thoughts on the missing link in
Sales Opportunity Pipeline and CRM integration.
Mr. Merritt has lead numerous successful ERP system implementations including Oracle, OSI, Microsoft Great Plains
as well as custom quote-to cash and procure-to pay solutions during his career.
Mr. Tavella's professional experience includes product management, process and systems implementation and business
development in the field of sales planning, S&OP and supply chain management.
Steelwedge Software Best Practice Leadership Forum presents George Palmatier, Principal, Oliver Wight.
With twenty years experience in sales, marketing, strategic planning, and general management, George has thorough knowledge of how to achieve sustained results improving business performance.
A drawing will be held at the end of the seminar and 10 lucky winners will receive a copy of George's book "Enterprise Sales and Operations Planning" - compliments of Oliver Wight.
You must have registered and be present to win.
Learn how to extend SAP to support Sales and Operations Planning.
Mr. Padman Ramankutty, Founder and CEO Intrigo Systems and Previous Founder and CEO Bristlecone Inc. the largest SAP APO integrator in the world, has more than 18 years experience in implementing business packages in several industries.
Tuesday, July 25, 2006
1pm Eastern, 12noon Central, 10am Pacific
Forecasting is a fundamental business process, but it
takes more to achieve outstanding performance than
the right software, a new process and the optimum statistical
technique. It takes leadership and teamwork. Here's a
rare opportunity to hear two Sales Forecasting experts
discuss the key factors affecting sales collaboration.
Tuesday, July 11, 2006
1pm Eastern, 12noon Central, 10am Pacific
Today's technology is changing the face of selling. Hear a marketing authority discuss the forces driving sales beyond the sales force--key account management, sales-marketing integration, sales automation and changing sales culture. Learn about the seven trends affecting the future of Business-To-Business selling.
Thursday, April 20, 2006
1pm Eastern, 12noon Central, 10am Pacific
As Director of the Sales Forecasting Management Forum, University of
Tennessee Associate Professor of Marketing, Dr. Mark A. Moon Ph.D., and
his colleagues have created one of the major centers for the study of
sales forecasting management. In this one-hour webcast you will get an
update on the leading topics in the forecasting process—what you should
be thinking about, and a perspective on Top-Down/Bottom-Up Forecasting.
Enterprise planners, sales and operations executives—here’s a rare opportunity to hear a CIO’s perspective on the use of next generation technology to improve corporate planning. On February 22, Len Couture, Managing Partner, GrowthCircle--Boston, formerly CIO at Enterasys, shared his experience and discussed the latest tools for corporate productivity improvement.
Wednesday, January 11, 2006
11am Pacific, 2pm Eastern
Join us on January 11, to hear how Teledyne decided that they needed more robust planning; better collaboration and communication; and greater coordination and transparency. And how they found a solution that will go live in less than six months.
Wednesday, October 26, 2005
10am Pacific, 1pm Eastern
Join us on October 26, to hear Hitachi Consulting Managing VP Tim Vaio discuss the three critical aspects of successful S&OP-- proper business process design, overcoming organizational resistance, and deploying configurable technologies.
He will be followed by Enterasys Networks Director of Process and Technology Seema Phull who will present a case study on how Enterasys transformed a linear supply chain into a dynamic supply network, achieving future-focused, exception-based value-creating S&OP in 8 months.
Webcast: State-of-the-Art Sales Forecasting Management Dr. J. Tom Mentzer, Ph.D. Department of Marketing and Logistics University of Tennessee and
Todd Jones, Sr. Director Sales Operations at Qlogic Corporation Tuesday, September 13, 2005
10am Pacific/1pm Eastern Time
Duration: 1 Hour
This is your opportunity to hear a timely presentation for 2006 planning by UTK Sales Forecasting "guru" Tom Mentzer who will discuss the latest trends and issues in sales forecasting management, and Qlogic Corporation Senior Director of Sales Operations Todd Jones who will describe his vision for a software-enabled sales forecasting system.
Using S&OP to Reduce Complexity and Create Value Seema Phull, Director, Process and Technology, Enterasys Networks July 29, 2005
1pm Eastern, 10am Pacific
Enterprise planning and performance management are moving up on the corporate agenda. Many corporations recognize that not all resources can be managed on a "just-in-time" basis -- Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), Supply Chain Management (SCM) and other operational systems still depend on the quality of planning data fed to them. Even companies that have invested heavily in ERP systems such as SAP continue to struggle with corporate agility, planning accuracy and delivery speed. And, companies with highly configured products that have moved to outsourced production models are doing business in ways not envisioned when ERP systems were originally developed. The results can be missed revenue targets, excessive and/or inadequate inventory levels, reduced flexibility, and lowered customer satisfaction.
Tellabs' Global Forecasting Initiative paid for itself in less than one year. Today, Tellabs reports millions of dollars in annual cost savings in inventory and logistics. In addition to being the critical bridge across organizations and functions, Tellabs expects that its current S&OP automation project, will save nearly a million dollars annually, provide an IRR of over 62%, and payout in two years.
Christine Pfefferle is Director of Global Demand and Order Management at Tellabs, the technology leader in transforming the way the world communicates. Tellabs experts design, develop, deploy and support solutions for telecom service providers in more than 100 countries.
Having recognized the value of Sales & Operations Planning as a strategic process, and having found a highly configurable Demand and Supply Chain Planning/Performance Measurement system to enable the process, Air Products is well positioned to unlock the value of their SAP investments and rapidly realize Supply Chain and ROI goals
With product lifecycles shrinking and the rate of new product introductions increasing to drive new technologies or replace aging products, the ability to effectively plan the ramp of a new product introduction becomes critical to overall product profitability. Conversely, managing the end of life forecast for a retiring product is critical to minimizing inventory exposure, discounting and write-off expenses. University of Tennessee, Department of Marketing and Logistics Professor Kenneth Kahn will share best practices in product lifecycle forecasting and management.
Dr. Mentzer and other industry experts will discuss key ingredients to better forecasting.
Dr. J. Tom Mentzer is the Bruce Chair of Excellence at the University
of Tennessee and an internationally recognized expert in the field
of Demand Management. He has written more than 160 papers and articles
and five books. He has served as a consultant for over seventy Fortune
500 corporations, and is on the boards of directors of several major
corporations.
Manufacturers are using MAPICS to automate transactions and to achieve world-class success, cutting lead times, reducing costs and streamlining operations. But what next? Analysis by AMR Research and others has shown that the next wave of tangible value will come from improved planning and visibility across the enterprise and the supply chain. Sales & Operations Planning (S&OP) is emerging to deliver on this opportunity. S&OP fits on top of your MAPICS and other technology investments, connecting people, processes and systems across the enterprise into a collaborative planning environment. S&OP helps efficient manufacturers become more effective, driving improved top and bottom line results through more accurate and highly coordinated forecasts and plans.
Harold Cavallaro is the founder and principal of CavCo Management Partners. Prior to starting CavCo, Mr. Cavallaro was the Vice President of Strategic Services for MAPICS Professional Services, where he was responsible for managing and growing their management consulting practice. Prior to joining MAPICS, Mr. Cavallaro was a Director, Management Consulting Services, at PriceWaterhouseCoopers LLP, where he specialized in the application of Supply Chain Management improvement strategies and techniques.
Mr. Cavallaro is the co-author of Regaining Competitiveness - Putting 'The Goal' to Work and received his education from Norwalk State Technical College, the University of Bridgeport and Charter Oak State College in Mechanical and Manufacturing Engineering.
How can manufacturers meet expectations and achieve strategic initiatives, including improving service levels, growing revenue through successful new products, increasing inventory turns and improving margins, in the face of dynamic markets, complex supply chains, ever-changing product lines and a maze of legacy systems? Enterprise Sales & Operations Planning (ES&OP) is emerging as the answer to this complex quandary. It serves as the critical link between traditional ERP, CRM and departmental systems and the executive-level planning process. ES&OP enables leading manufacturers to achieve unparalleled alignment and visibility, propelling strategic initiatives into improved top-line revenue and bottom-line performance.
Speakers:
Jeff Weitzenberg, Senior Demand Analyst at AFC
Dan Gilmore, President and Chief Editor of SupplyChainDigest
As backward facing historical data becomes less relevant, manufacturing executives face a number of obstacles limiting the effectiveness of corporate forecasting and planning. In the midst of this difficult environment, demand management has come to the forefront of the corporate agenda. Peter Solvik will provide an executive-level view into demand management best practices and the supporting business case.
Peter Solvik is a managing partner at Sigma Partners in 2002 and has over 20 years of experience at leading high technology companies. Most recently he was senior vice president of Cisco Systems with worldwide responsibility for information technology, internet initiatives and productivity strategy, reporting to CEO John Chambers. While at Cisco, Pete was named to the CIO 100 4 times by CIO Magazine, and was chosen as one of "the 25 most powerful executives in Networking" by Network World. He has been quoted in articles on IT and eBusiness in Fortune, the Wall Street Journal, Business Week, the Economist, the New York Times, Information Week, CIO Magazine and many other publications and books, and has been keynote speaker at over 50 industry conferences on information technology and eBusiness. He received a B.S. in Business Administration with a concentration in Information Systems from the University of Illinois at Urbana-Champaign, where he was recently appointed to the Board of Overseers of The College of Business.
Telecommunications and networking equipment companies live in a fast-paced, highly volatile world and are faced with extreme margin pressures and evolving regulatory compliance issues. Industry executives face a number of unique challenges hindering the effectiveness of corporate forecasting and planning. Jeff will discuss how AFC is addressing these industry challenges to develop synchronized internal forecasting processes and improved bookings, revenue, product mix, units and production plan - and create a closed-loop S&OP process.
Jeff Weitzenberg is currently leading the process improvement initiatives at AFC in the area of demand planning. In addition to product mix forecasting, he is responsible for aligning the forecasting activities across Sales, Marketing, Finance and Operations to ensure that a common plan is being pursued throughout each organization. He also works closely with the IT department to synchronize AFC's data systems for consistency in reporting. Jeff received a B.A. in Environmental Sciences from University of California at Berkeley and an M.B.A from the University of Washington. Headquartered in Petaluma, Calif., Advanced Fibre Communications®, Inc. (NASDAQ: AFCI) is an industry- leading developer and manufacturer of next-generation edge access equipment and multiservice broadband solutions for the telecommunications industry.
Managing the forecast process for a dynamic company in a changing landscape requires new
processes and tools for effective business planning. Chris Pfefferle will present her
strategies for transforming the forecasting function at Tellabs and the results to-date.
Chris Pfefferle leads all North American forecasting activities for Tellabs, a $1.3 billion
telecommunications company headquartered in Naperville, Illinois. She received a B.S. in
Business Marketing from the University of Wisconsin and Masters in Telecommunications
Policy from George Washington University. She currently serves on the Board of Directors
for Brown Integrated Communications.
Successfully forecasting and planning new product introductions
is fundamental to business success. Dr. Kahn will present best practices
and recommended approaches based on his recent work and research
with leading Fortune 500 organizations.
Dr. Kenneth B. Kahn is the leading expert in the field of New Product
Forecasting and is the co-Director of the University of Tennessee's
Sales Forecasting Management Forum. He has published in a variety
of journals, including the Journal of Product Innovation, R&D
Management, Journal of Business Research, Journal of Forecasting,
and, Journal of Business Forecasting, Marketing Management. He is
author of the book Product Planning Essentials.
Forecasting, demand planning, sales and operations planning, and demand
management are essential to profitable business management. Based
on benchmarking business processes in over 400 companies and demand
planning applications in over 40 companies, Dr. Mentzer will present
new approaches to improving demand management and profitability.
Dr. J. Tom Mentzer is the Bruce Chair of Excellence at the University
of Tennessee and an internationally recognized expert in the field
of Demand Management. He has written more than 160 papers and articles
and five books. He has served as a consultant for over seventy Fortune
500 corporations is on the boards of directors of several major
corporations.
